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"Where paths converge, decisions are made, and strategies are defined."

Dr. Eryn Mack

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Dr. Eryn A. Mack, EdD

Originator of the STAR-T Sweepâ„  kaleidoscope framework

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Domain expertise. Doctorate in Organizational Leadership from USC, where I also serve as adjunct faculty teaching Change Management, Organizational Development, and Organizational Culture. Applied expertise in People Operations, Executive Leadership, and Operations, delivered through fractional Chief People Officer engagements.

A boutique advisory firm. Three disciplines, one method.

 

AI systems for operators. Workflows that actually run, automations across the tools you already use, and custom agents, including orchestrated multi-agent systems where the agents pass work to each other across a longer process.

 

People Operations at the executive level. Fractional CPO work, policy and compliance builds, audits, investigations, leadership transitions, and the hard moments most HR functions are not staffed to handle.

 

Organizational development and change. New structures, new operating models, post-merger integration, and the cultural rebuilds that follow.

The three move together. OD diagnoses the organization. AI sets the pace of change management. People Operations defines the left and right limits. Engage on any one. The other two arrive with it.

 

I take a function apart, find where it breaks under load, and rebuild it. Doctoral-grounded. Delivered in-seat. Built to outlast the engagement.

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Our Services at a Glance

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Fractional Leadership 

Executive-level People Operations, Change Management, and Organizational Development. Delivered remotely. Engaged like a member of your team.

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Artificial Intelligence Advisory 

AI workflows, automations, and custom agents built for operators. Isolated agents by default. Handoff instructions built between them when the work needs to move across multiple agents.

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Change Management Advisory

Diagnosing what is actually happening in the organization. New structures, new operating models, the architecture under the change.

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Organizational Development Advisory

Sequencing change so the organization can absorb it. New operating models, post-merger integration, cultural rebuilds.

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